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    How do I Order? 

    All ordering/designing of your unit can be done online via our custom order form. If you are confused or would like an invoice sent to you directly for a particular style you have in mind, send an email to Once the order is submitted, we will be in touch with you along the process to ask questions and keep you up-to-date with your order status. 

    Do you do install?

    While our wigs are Ready to Wear we do offer installs for customers who prefer to have their wigs bonded in place. Ashley will be your travel stylist and can be available anywhere throughout the U.S. View our booking sheet for more information: Book A Glam Session

    Are your wigs glue less?

    Yes, they come equipped with wig clips and a band for a snug fit. Can be worn with or without glue.

    Whats the processing time for wigs? 

    Standard turn around time is an estimated 21 business days.

    How do I Track my Order? 

    Once your order is shipped, you will receive tracking info directly via email to keep tabs on your items... We know how eager you will be to receive them! Your Shipment will be shipped to the Shipping Address on file. We are not responsible for lost packages due to errors in Shipping Address inputs. Shipments are made via USPS and tracking information will be sent to you via email when available. 

    Do you have wigs ready to ship? 

    While all of It's Glam Hour units are custom made, there are ready-to-ship units available sometimes. They are posted when available (typically on Instagram and via e-mail subscribers).  

    Can I send in hair for wigs to be made?

    YES! You can provide hair for your unit. Once you submit the form, you will receive information on where to ship or drop off hair. 

    How long will my wig last?

    Your wig can last for many years depending on the upkeep and usage of the wig. We also have Frontal Repair and Revamp services available. Please feel free to contact us if you should have any questions. 

    What kind of product should I use on my wig?

    When you order your It's Glam Hour unit, you will receive care info with detailed notes about products and how to care for your creation. It is best to use products of high quality, free of drying alcohols and sulfates. Anything you use on your real hair would also be great for your unit as it is Virgin hair as well.  

     If I am bald, can I wear these wigs?

    Yes! The units are snug fit and will conform to your head. You do not have to have hair for the full units or frontal units.

     How do I prep my hair for wearing the wig?

    For wigs, it is best to have a flat base for the wig to lay correctly. Braid your natural hair in very fine flat cornrows straight back. Some people wear the 'beehive' braid style and they find that straight backs work much better. If your hair is straight, you can wrap and then use a wig cap to keep your natural hair in place. It's that simple. 

    I exercise and swim often, will my custom unit stay put?

    Yes, you can workout in your wigs! Clients have purchased units just so they can give their natural hair a break while on a vigorous workout schedule. If you swim in it, make sure to take care of your hair underneath! 

    Can I sleep in the unit? 

    You can for sure sleep in your unit if you'd like. Sleep with a satin scarf or bonnet to prolong the longevity of your unit 

    How much hair do I need?

    We suggest:

    Lengths 12-20" - 3 bundles or More

    Lengths 22-26" - 4 bundles or More

    Lengths 28-30" - 5 bundles or More